Zoe Kratzmann Engage Boot Chalk Zoe Kratzmann

Fast Shipping and Professional Packing

Our long-standing partnership with UPS FedEx DHL and other carriers around the world lets us offer a range of shipping services. Our warehouse employees will pack all goods to our exacting specifications. Your goods are thoroughly checked and securely secured prior to shipment. We deliver to hundreds of thousands of customers each day in different countries. This shows our commitment to become the biggest online retailer on earth. The warehouses and centers of distribution are located in Europe, as well as the USA.

Orders with more than 1 item are assigned processing times according to each item.

We will thoroughly inspect all items ordered before shipping. The majority of orders will be delivered within 48 hours. It is expected that delivery will take between three and seven days.

Returns

Due to multiple parties which include the factory as well as the warehouse, we are unable to effectively manage inventory. The stock levels may fluctuate at any given time. Be aware that it is possible that your order will run out of stock even after you have made the order.

Our policy lasts for thirty days. We cannot exchange or refund your order if it has been 30 days from the date of purchase.

The item you purchase must be in its original packaging and be unused. The item must be in the original packaging.